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The Importance of Using Certified and Qualified Interpreters in Medical Settings

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At the Oregon Certified Interpreter’s Network (OCIN), we understand the importance of language access and the role that certified and qualified interpreters play in facilitating effective communication. As OCIN Scheduler Carlos Nunez notes, “using a certified and qualified interpreter is crucial in situations where accurate communication is vital, particularly in medical settings.”

Medical professionals are entrusted with the care and well-being of their patients, but communication barriers can hinder that care. Inaccurate communication due to language barriers can lead to misdiagnosis, incorrect treatment, and serious health consequences. The use of certified and qualified interpreters can help bridge that gap and ensure that patients receive the care they need.

According to the U.S. Census Bureau, nearly 25 million people in the United States have limited English proficiency. That’s approximately 8% of the population, and in Oregon, it’s estimated that more than 300,000 residents speak a language other than English at home. As a result, it’s essential that medical providers have access to certified and qualified interpreters to ensure effective communication with their patients.

Studies have shown that the use of certified and qualified interpreters can lead to better health outcomes. In one study, patients with limited English proficiency who received care from providers who used interpreters were more likely to follow up on recommended care and less likely to have hospital readmissions within 30 days. Additionally, patients with limited English proficiency who received care from providers who used interpreters reported higher satisfaction with their care.

At OCIN, we believe that communication is a fundamental human right, and everyone deserves equal access to quality care. Our team of certified and qualified interpreters works tirelessly to ensure that patients and medical providers can communicate effectively, even when there are language barriers.

We invite medical providers to join us in this mission by booking a certified and qualified interpreter for all of their interpreting and translation needs. With our network of over 940 professional interpreters who speak more than 74 languages and dialects, OCIN is the go-to source for reliable and accurate language interpretation. Book a certified and qualified interpreter with OCIN today and experience the difference effective communication can make in your medical setting.