Pair OCIN's human expertise with smart automation to keep language access available around the clock.
Automated interpretation works best when it complements Certified & Qualified interpreters. OCIN helps agencies design hybrid workflows that use vetted technology for routine needs while reserving human interpreters for complex encounters.
We evaluate your program goals, assess if automation is appropriate, and train your staff to use them effectively.
Automated solutions include escalation paths to OCIN's Certified & Qualified Interpreters so you never compromise accuracy or compliance.
Use automation for quick triage, simple questions, or recurring updates, freeing your budget for high-touch human assignments.
OCIN's technology advisors collaborate with your IT team to evaluate tools, manage pilots, and measure outcomes. We ensure automation aligns with privacy requirements and integrates smoothly with your existing interpreter workflows.
Need custom scripting or dashboards? Our team can coordinate with vendors or develop bespoke solutions that keep you in control of quality and deployment.
Let's map out a hybrid model that expands access while protecting accuracy. Start a consultation to review tools, budget, and rollout timelines.
We are honored to be part of some of the most respected interpretation and translation organizations in the field. Our affiliations reflect our commitment to quality, ethics, and continuous professional development.
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