Over-the-Phone Interpretation

Schedule ahead or connect with an On-demand phone interpreter, who can help you bridge language barriers in seconds—ideal for quick updates, follow-ups, and critical conversations.

Rapid Response

Fast, Reliable Communication When Minutes Matter

OCIN's over-the-phone interpretation (OPI) service keeps your team connected to qualified interpreters 24/7. Whether you need immediate assistance or scheduled support, our linguists help you serve clients with accuracy and respect.

Instant Access

Dial into our secure platform and reach Certified & Qualified Interpreters in hundreds of languages within moments—no travel required.

Expert Interpretation

Our interpreters follow strict protocols for medical, legal, and social service encounters, ensuring compliance and confidentiality on every call.

Flexible Scheduling

Set up a dedicated line for your organization or schedule in advance—either way, OCIN makes it simple to deliver language access.

How Phone Interpretation Works
  • Set up an account with OCIN
  • Call the hotline provided by our coordination team. They’ll provide you a phone number and secure PIN.
  • Share the language pair, call purpose, and any relevant details with the dispatcher.
  • Get connected to a certified or qualified interpreter.
  • Your account manager can provide you with detailed reports of the calls, if needed.
When to Choose OPI

Phone-based interpreting is a cost-effective choice for conversations that don't require visual cues. OCIN partners rely on OPI for:

  • Follow-up calls, appointment confirmations, and medication reminders.
  • Hotlines, emergency rooms, crisis response, and after-hours support.
  • Eligibility screenings, intake interviews, and benefits updates.
  • Quick check-ins between case workers, clients, and service providers
Connect by Phone

Need an Interpreter Right Away?

Reach OCIN's coordination team to activate your phone interpretation line or schedule call support for upcoming encounters.