The Importance of Using Certified and Qualified Interpreters in Medical Settings

Certified & Qualified Interpreters protect patients, build trust, and keep care teams aligned in every critical moment.

Healthcare Language Access

Why Certification Matters in Clinical Care

At the Oregon Certified Interpreter's Network (OCIN), we understand the importance of language access and the role that certified and qualified interpreters play in facilitating effective communication. As OCIN Scheduler Carlos Nunez notes, “using a certified and qualified interpreter is crucial in situations where accurate communication is vital, particularly in medical settings.”

Protecting Patient Safety

Medical professionals are entrusted with the care and well-being of their patients, but communication barriers can hinder that care. Inaccurate communication due to language barriers can lead to misdiagnosis, incorrect treatment, and serious health consequences. Certified and qualified interpreters bridge that gap so providers can deliver safe, informed care.

Meeting the Needs of Diverse Communities

Nearly 25 million people in the United States have limited English proficiency—about 8% of the population. In Oregon, more than 300,000 residents speak a language other than English at home. Ensuring access to certified and qualified interpreters is essential for providers who want to communicate effectively with every patient they serve.

Delivering Better Health Outcomes

Studies show that patients who work with Certified & Qualified Interpreters are more likely to follow through on recommended care, less likely to experience 30-day hospital readmissions, and more satisfied with their experience. Accurate, culturally responsive interpretation empowers patients to participate fully in their care plans.

Partnering With OCIN

At OCIN, we believe that communication is a fundamental human right, and everyone deserves equal access to quality care. Our team of certified and qualified interpreters works tirelessly to ensure that patients and medical providers can communicate effectively, even when there are language barriers.

Take Action Today

We invite medical providers to join us in this mission by booking a certified and qualified interpreter for all interpreting and translation needs. With our network of over 940 professional interpreters across more than 74 languages and dialects, OCIN is the go-to source for reliable and accurate language interpretation. Book with OCIN today and experience the difference effective communication makes in your medical setting.

Ready to Act

Strengthen Language Access at Your Facility

Partner with OCIN to connect patients and providers in over 74 languages. Our certified team supports hospitals, clinics, and community health programs statewide.